Privacy statement

In this privacy policy ("policy"), M&M e-commerce 4 B.V. ("Phonecases.co.uk", "we", "us", "our) explains how we collect and use your data, and who we share your data with. This policy covers our use of your information that we collect on or through www.Phonecases.co.uk or www.Phonecases.co.uk (the "website").

What personal data do we collect?

"Personal data" is any information relating to an identified or identifiable person; an identifiable person is someone who can be identified directly or indirectly. We collect the following personal data from you:

• Name, address, place of residence;
• Email address;
• Phone number;
• IP address;
• Information about your purchases and your use of the website.

  Some personal data is necessary for our services, for example because we cannot process an order you have placed without it. Where providing personal data is required for your use of our services, this will be made clear when you provide your personal data.

  How do we collect your personal data?

  We and our suppliers collect personal data in a number of ways:

  • On the website
  • We collect personal data through the website, for example if you sign up for a newsletter, create an account on the website or make a purchase through the website.
  • Through cookies and comparable technologies
  • We collect personal data through cookies and comparable technologies. For more information, please see our cookie policy.
  • On social media
  • We also collect personal data if you choose to engage with us, or contact us through our social media pages such as Facebook, Instagram, LinkedIn and Twitter, or via WhatsApp. If you contact us through one of these channels, we store the data you provide to us through those channels in a secure environment. In order to respond to personal questions in your social media message, we may ask you in a personal message (direct message or email) to share your contact details with us. This allows us to verify that we are speaking with the right person.
  • This privacy statement applies to data we receive from you via these platforms. Your use of social networks is your own personal responsibility. This privacy statement does not apply to how social network platforms handle the personal data you provide to them. We would like to point out that many social media platforms are based outside the European Union and store data outside the European Union. European Union privacy legislation generally does not apply. We encourage you to read the privacy statements of these social media channels for more information on how they handle your personal data.

  How do we use your personal data?

  We and our service providers use your personal data for the following purposes:

  • Sending weekly newsletters and/or other marketing materials
  • To send you (digital) marketing communications about our services, products and other news from Phonecases.co.uk.
  • To send you (digital) messages containing personalised offers, based on your purchases and your use of the Site, or to remind you that there are still products in your basket on the Site.

  We will send these messages if you have given your permission or if we have a legitimate interest in doing so. We also use your data for:

  • Personalising your experience on the website
  • To understand your preferences so we can tailor the website to suit you.

  We personalise your experience on the website if you have given your consent or if we have a legitimate interest in doing so. If you no longer wish to receive marketing communications by email, you can let us know at any time in one of the following ways:

  • clicking the unsubscribe link in any email
  • sending an email to [email protected]
  • in My account go to the Newsletter section and untick the relevant box

Who do we share your personal data with?

We share your personal data with:

• Our suppliers, to facilitate this service
• This may include, for example, hosting providers, couriers (PostNL) or marketing service providers (such as Yellowgrape).

How long do we keep your personal data?

We will keep your personal data for as long as necessary or permitted, taking into account the purposes for which the personal data was collected or used (see the section "How do we use your personal data?"), unless the law or regulation requires us to keep the personal data for a longer or shorter period. We determine the specific retention period based on the following criteria:

• For as long as you have an account on the website. After 7 years of inactivity, we will send you a reminder asking whether you would like to keep your account. If you do not respond, your account will be deleted.
• For as long as you use the website. We keep data relating to your use of the website for 7 years.

Your rights

If you have any questions or concerns about the way we collect and use your personal data, please contact us at info [email protected] or Postbus 87, 3830AB, Leusden. If you wish to exercise your right of access, rectification or erasure of your personal data, if you would like a copy of your personal data, if you wish to exercise your right to data portability, or if you would like to ask us to restrict the processing of your personal data or if you wish to object to such processing, you can do so via this page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can find more information at ico.org.uk.

Contact

Do you have a question about the GDPR or your personal data and have not found an answer on our website? Let us know so we can help you. On this page you will find our contact details.